Step 1: Place items on hold
- Access the Library Catalog to place a hold online or through our app to search for items that are currently available.
- Make sure items are available by reviewing that their detail shows an on-shelf location.
- Select the “Place Hold” button on the right to put an item on hold. You will need your library barcode and PIN.
- Members may place 25 items on hold at a time per library account.
If you need additional help, contact the Adult Information Desk by email or call (269)329-4544 option #1.
Step 2: Confirm items are ready to be picked up
Library staff work on pulling on-shelf holds about every 90 minutes.
Throughout the day, we email and text hold notifications for available items. You can also check your MyAccount login online or through our app to see if your holds are ready instead of “Pending”. They will be listed with a “Pick up by: Date” when they are available.
Please wait until you can confirm your items are available before you come to pick them up. During busy times it may take more time to locate and prepare your holds for Curbside Pickup.
Step 3: Picking up your items
Once you have received confirmation that your holds are ready, let us know when you will be on your way to pick them up. You can either contact the Checkout Desk and Curbside Pickup by email or call (269)329-4544 option #3.
When you email or call, we will need the following information:
- expected arrival time
- full name
- last four digits of your library card number
- type and color of vehicle
- Don’t forget to tell us if you have MeLCat items to pick up too!
When you arrive for Curbside Pickup, come to the drive-thru window on the south side of the building where the covered material return chutes are located. There will be a doorbell at the window that you can ring to let us know you have arrived.
We have marked curbside parking that we may ask you to use when we have many pickups at once, a line waiting to return items, or if you were unable to call before your arrival. Otherwise, just drive up to the window and ring the doorbell by pressing firmly on the button.