One-on-One Tutorials

Do you need assistance with computers, using the internet, or getting an email address? What about learning to access our digital services for e-books and streaming movies? Schedule a one-on-one tutorial with library staff to get the help you need.

The Portage District Library offers one-on-one tutorials for basic computer hardware and software to walk-ins and by appointment. We are able to offer sessions up to one hour at a time Monday-Friday from 9am-5pm at the public access computers near the Adult Information Desk. This is not intended for tutorials or assistance with equipment or software in the Creation Station and Makerspace which have staffed drop-in hours scheduled throughout the week.

Topics we can cover include how to:

  • Use a computer
  • Move pictures and documents off and around your computer
  • Access and navigate the Internet
  • Get an email address
  • Create documents with Microsoft Word
  • Use basic Excel functions
  • Check out digital books, audio books, comics, magazines, movies, and music from Libby, Hoopla, Kanopy or Freegal using a tablet or smart phone
  • Access content from LinkedIn Learning, Creativebug, or any library provided informational databases

We do not offer:

  • Password retrieval
  • File retrieval
  • Set-up or maintenance of devices
  • Troubleshooting services for hardware or software
  • Help with consumer software or websites, such as retail or travel sites

 

Those needing assistance or who have booked an appointment should come to the Adult Information Desk. If another patron is having a tutorial, we may ask you to wait or schedule a time for you to come back. It may help to call in advance of your arrival to be sure we have availability for walk-in assistance. We reserve the right to cancel any scheduled tutorials if you are 15 minutes late or more. See the check-list below to be sure you are prepared for your tutorial. If you do not have your passwords or device, we may not be able to help you.

What to bring for your one-on-one tutorial?

  • Passwords you need for your personal device, email, or services that you want help using
  • Personal device you would specifically like help using to access services
  • Your library card number or internet guest pass and PIN. If you do not have this, stop at the Checkout Desk with your ID before starting your tutorial.
  • Patience—learning new things can be exciting but sometimes challenging!